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 What happens to my credits at the end of the billing cycle or if I cancel my account?

The credits roll over into the next month.  If you have more credits than you need you can...

 Why do I only have 5000 credits?

That would mean that you signed up for the free trial.  You can upgrade to any of the...

 Why is my list returning such a small amount of records?

The more filters you choose, the smaller your list.  For example, if you want to receive...

 If I pull a list but don’t need all the records can I come back and get the rest of the records later?

We are working on a “download more” button, but until that is ready we recommend filtering...

 Why is nothing happening when I click generate records?

There are no records available that match your filters.  Please adjust/ remove filters.